Event Coordinator

The Glencoe Club

The Glencoe Club is a private, family-oriented sports and social club located in the Elbow Park neighbourhood of Calgary, Alberta. Our members can train and play in our leading edge sports and recreation facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first-class restaurants; and create life long memories with family and friends.

If you are genuinely passionate about our vision to be our members’ second home, providing excellence in all that we do, have a proven track record for creating exceptional experiences through your interactions and champion our values of respect, wellness, integrity, relationships, caring and innovation we want to hear from you.

We are seeking an Event Coordinator to join the Front Line Team of the Club, and oversee delivery of events at The Glencoe Club. You will focus on delivering a high level of customer service in planning and organizing of events that meets or exceeds member expectations. As the Event Coordinator you will be responsible for member experience and will deliver exceptional experiences in all that you do and will constantly aspire to create a second home environment for our members, guests and employees.

Responsibilities:

  • Manage all Special Events, such as corporate meetings, celebrations of life, social parties, internal sports league functions including: take e-mail and telephone enquiries and book events accordingly
  • Create a detailed ‘event order’ for the booking and to act as the Member’s contract and confirmation and as our working document
  • Send it to the Member/Non-Member to give estimated costs, set-up details, prices of food and beverages, audio visual requirements, any special requests, décor theme, and time frame
  • Attend functions as needed to oversee the set-up, to ensure the Members/Non-Members are happy with the arrangements and to make sure all goes smoothly
  • After the function, finalize payment and follow up with the Member/Non-Member to get their feedback and to ensure they are fully satisfied
  • Preparing the weekly BEO package & events sheet
  • Banquet POS updates and required daily, weekly, monthly and annual summaries and reports

Qualifications:

  • A proven track record, with minimum of 2 years in a events or hospitality role
  • Excellent communication, writing and public speaking skills
  • A diplomatic personality able to foster relationships with members and employees
  • A team player who can be part of a team and execute exceptional service
  • Experience in delivery of fun and enjoyable events
  • High standards of ethics, honesty, and integrity
  • Excellent member service and interpersonal skills

Why choose us:

  • An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders
  • Numerous opportunities for personal and professional growth including training and development
  • Delicious, fulsome employee meals prepared daily
  • Employee referral program that rewards the additional talent you bring
  • Numerous employee recognition programs to reward you for your incredible efforts
  • Comprehensive health and dental benefits available for you and your family
  • An Employee/Employer contributed to RRSP plan

Additional Details:

This is a full time salaried position that reports to the Food & Beverage Manager. The successful candidate may be required to work a variety of shifts including weekdays, evenings, weekends and holidays, so a flexible schedule is required.

The successful applicant will be required to complete a background check as well as Respect in the Workplace and Respect in Sport online certifications prior to commencing employment.

Qualified applicants are invited to submit their cover letter and resume to [email protected] by July 10, 2024.

Additional information about The Glencoe Club and offerings can be found at our website: www.glencoe.org.

We thank all applicants for their interest in working for the Glencoe, although only short-listed candidates will be contacted directly.