Server Assistant

The Glencoe Club is a private, family-oriented sports and social club located in the Elbow Park neighbourhood of Calgary, Alberta. Our members can train and play in our leading edge sports and recreation facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first-class restaurants; and create lifelong memories with family and friends.

If you are genuinely passionate about our vision to be our members’ second home, providing excellence in all that we do, have a proven track record for creating exceptional experiences through your interactions and champion our values of respect, wellness, integrity, relationships, caring and innovation we want to hear from you.

We are seeking Part Time Food & Beverage Server Assistants who are highly motivated with a strong passion for the Food & Beverage industry combined with exceptional service skills in this innovative dining space. You will aspire to go above and beyond for our members and guests, providing them with exceptional and unforgettable experiences in the Argyle Kitchen + Patio.

Responsibilities:

• Greeting and seating Members
• Taking and organizing reservations
• Bidding the group farewell upon completion of their meal and asking about their experience
• Bussing as necessary to free up tables
• Ensures adherence and execution of Authentic Hospitality Guide
• Food running to assist servers
• Support the server team during service by warmly welcoming members and guests, promptly delivering food and beverages, and assisting with table clearing and cleaning
• Provide service excellence to members and guests by maintaining a professional appearance, positive attitude, and courteous demeanor at all times
• Ensures compliance with all Glencoe Health and Safety standards, the Alberta Occupational Health and Safety regulations and the Alberta Gaming & Liquor Commission License requirements
• Actively contribute to department teamwork and collaboration to deliver exceptional dining experiences
• Ensure timely and effective two-way communication (verbal and written) between members, staff and supervisor
• Address member concerns or complaints promptly and professionally, escalating to a supervisor when necessary
• Ensuring a smooth flow of service during busy periods and managing guest requests.
• Other assignments as required

Qualifications:

• High School Diploma or GED
• Food Safety Training is an asset
• Previous Food & Beverage experience in a fast-paced service environment is an asset
• Excellent communication, teamwork, and organizational skills demonstrated in fast-paced service environments.
• Demonstrated attention to detail including professionalism, presentation, etiquette, diplomacy, and tact within the workplace at all times with members, guests, and team members
• ProServe Certification is an asset

Why choose us:

• An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders
• Numerous opportunities for personal and professional growth including training and development
• Delicious, fulsome employee meals prepared daily
• Employee referral program that rewards the additional talent you bring
• Numerous employee recognition programs to reward you for your incredible efforts
• Comprehensive health and dental benefits for you and your family, available for Full Time Employees
• An Employee/Employer contributed to RRSP plan for Full Time Employees

Additional Details:

This is a Part Time position that report to the Restaurant Experience Manager. The successful candidate may be required to work a variety of shifts including weekdays, evenings, weekends and holidays, so a flexible schedule is required.

The successful applicant will be required to complete a background check as well as Respect in the Workplace certification prior to commencing employment.

Qualified applicants are invited to submit their cover letter and resume to [email protected] by June 14th.

Applicants must be legally eligible to work in Canada. The Club does not provide assistance with obtaining Canadian work authorization

Additional information about The Glencoe Club and offerings can be found at our website: www.glencoe.org or at www.glencoejobs.org.

We thank all applicants for their interest in working for the Glencoe, although only short-listed candidates will be contacted directly.